Castlight Health intros virtual urgent care for members

The round-the-clock service, powered by technology from Fabric and integrated with Castlight’s benefits navigation app, offers chat-based visits delivered by licensed physicians and nurse practitioners.
HIMSSCast: Should every healthcare organization have an AI strategy?

Business school professor Joe Peppard penned a Wall Street Journal op-ed recently, making the case that many companies shouldn’t necessarily be investing in AI – because many aren’t well-positioned to succeed with it. What about healthcare providers?
Zoom launches agentic AI-powered mobile comms for frontline staff

A new application with real-time and auto-generated features could enhance engagement and improve the safety and productivity of frontline workers in healthcare and other industries, the company says.
Food for Agile Thought #489: Wrong Product Development Models, Empowerment by AI, PM Agents, Rebuilding Trust

TL; DR: Wrong Product Development Models — Food for Agile Thought #489 Welcome to the 489th edition of the Food for Agile Thought newsletter, shared with 42,673 peers. In this week’s edition, John Cutler dissects the fallacy of linear product development models, advocating for messy, fractal approaches that mirror real-world complexity. Marty Cagan sees generative […]
SA completes statewide EMR implementation and more briefs

Also, Victoria is piloting digital health training for public health workers.