What are the keys to change management and digital transformation success?

Technology and business operations leaders from Medical University of South Carolina offered some useful tips and strategies on collaboration, continuous improvement and more at HIMSS25 on Wednesday.
Hey, CIOs: Fix the boring stuff first

Challenging staff coordination, problems with patient flow, poor equipment management – these are responsible for significant waste, says the CEO of Kontakt.io. Succeed with those, then move on to the exciting things like artificial intelligence.
Why rigid technologies fail to meet the needs of modern health systems

Invest in open, scalable infrastructure to ensure long-term adaptability, reduce technical debt and position to integrate emerging technologies without costly overhauls, advised Jeff Fallon, CEO of Vibe Health by eVideon.
Health systems must secure patient-facing payments with latest tech, expert advises

And to deliver a seamless patient experience, providers should take a holistic approach to payment processes, considering touchpoints including in-person locations, phone services, online platforms and mobile apps, says TrustCommerce at HIMSS25.
Providers must create smarter, more connected healthcare environments, tech CEO says

”The future of healthcare depends on vendor-neutral interoperability, ensuring technology works for care teams rather than complicating their jobs,” Sandy Saggar of Connexall contends.
Getting the right information to patients without adding clinical, IT burdens

Advocate Health uses a FHIR-enabled integration with its electronic health records to get customized information to patients before, during and after more than 200,000 annual well-child exams – achieving a 30% lift in patient engagement.